What is the delivery time & cost?
All in-stock items will ship within 3 business day and as soon as we start packing your order, we will send you a shipment confirmation email.

Standard delivery provided by China Express 4px or the USPS for our European parcels and America parcels. You can choose one of above express ways as for your convenience.

Note: Standard Delivery is FREE but only America orders can be tracked. Please allow 2-8 business days for delivery.

Why can’t you ship my order?
There are a few reasons that can keep us from being able to ship your order.
Here are a few possible causes:

① The product(s) you ordered is/are out of stock.

② You live in a remote area, and we cannot deliver there.

③ A payment issue might have occurred when you placed the order.

What should I do if I received the wrong/defective product?
If you placed your order from our online shop and received the wrong/defective product, please contact us and we’ll help you with the return and refund process.

How do I check my order or delivery status?
If you choose Trackpad Delivery, you can track your parcel on the below website:

For USA parcels: https://www.usps.com/

What should I do if I haven’t received my package?
Please contact us and we’ll help.

Read Terms of service here